This privacy policy will explain how our organization uses the personal data that we collect from you when you.
What data do we collect?
- The Company collects the following personal information on you:
- Name and Surname
- Residential address
- Email address
- Phone number
- Passport Number
- Proof of Address
- Bank Reference
How do we collect your data?
You directly provide the Company the data we collect during the client onboarding process with us by completing the information pack or trust application form.
The Company may also receive your data indirectly from the following sources:
- Background checks performed during KYC screening processes
How will we use your data?
The Company collects your data so that we can:
- Onboard you as a client
- Provide services as agreed under the management agreement
- Ensuring that you get the best services and support from the Company
As a client with us, the Company may share some of your data with the following organizations:
- Financial Services Commission for regulatory requirements
- Auditing firms for Compliance and Audit requirements
- The Bank for payment processing purposes;
- The Mauritius Revenue Authority for tax purposes;
- And any other regulatory bodies if required by law
How do we store your data?
The Company securely stores your data on various softwares that it uses.
The Company will keep your personal data during the time where you are a client with us. After termination of our business relationship, the Company shall retain some of your personal data as per legal and regulatory requirements for a period of 7 years.
What is your data protection rights?
The Company would like to make sure you are fully aware of all of your data protection rights. You are entitled to the following:
The right to access – You have the right to request the Company for copies of your personal data.
The right to rectification – You have the right to request that the Company corrects any information you believe is inaccurate. You also have the right to request the Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that the Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Exercising your data protection rights is subject to our obligation to fulfill the requirements of our management agreement with you and your obligation to fulfill the requirements of a Client under the regulations set forth by the Financial Services Commission.
If you would like to exercise any of these rights, please send an email to corporateservices@finaegis.net and we shall respond to your request within a maximum of one month.
Changes to our privacy policy
The Company keeps its privacy policy under regular review. Any updates to this policy shall be communicate directly to you via the email address that you provide us during your onboarding process.
How to contact us
If you have any questions about the Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please send an email to corporateservices@finaegis.net.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commissioner’s Office.